Gufran Shaikh Data Analyst

 This policy governs the conduct and operational requirements for the delivery personnel (Delivery Heroes) associated with Hungry Hub . Safety Compliance: All delivery partners must follow traffic safety laws and wear appropriate safety gear (e.g., helmets) while on duty. OTP-Based Verification: To ensure secure delivery, the partner must verify the order by collecting and entering the One-Time Password (OTP) provided by the customer at the time of delivery. Real-time Tracking: Partners must keep their GPS and mobile data active throughout the delivery process to provide customers with accurate real-time tracking. Professional Conduct: Delivery partners are expected to maintain professional behavior when interacting with hotel staff and customers. Food Integrity: Tampering with the food package is strictly prohibited. Any reported case of package violation will lead to immediate account suspension and investigation. Device Maintenance: Partners are responsible for maintainin...

 This policy outlines the standards and responsibilities for all restaurant partners operating on the Hungry Hub platform. Food Quality & Hygiene: Partners must ensure that all food items are prepared fresh and comply with local food safety and hygiene regulations (e.g., FSSAI standards). Menu Synchronization: Hotels must maintain an updated digital menu. Prices listed on the Hungry Hub dashboard must match the restaurant's actual pricing, and item availability must be updated in real-time. Order Fulfillment: Partners are required to acknowledge and accept orders within 5 minutes of notification. Delays in preparation must be communicated through the dashboard to maintain delivery efficiency. Secure Packaging: Restaurants are responsible for high-quality, tamper-proof packaging to ensure food safety and prevent leakage during transit. Financial Settlement: Hungry Hub will process payments to the partner after deducting the agreed platform commission. Payouts are settled o...